Device Invalid

[Anonymous]

Hi,

As I want to launch the software flint on Linux, I get the following error:
Error: SECURITY: Invalid Device (Press ESC), and will not start.
Does anyone ever experience this problem?
Thank you in advance for your help.

Regards
The Duke

[Shannon Gans]

@theduke 29555 wrote:

Hi,

As I want to launch the software flint on Linux, I get the following error:
Error: SECURITY: Invalid Device (Press ESC), and will not start.
Does anyone ever experience this problem?
Thank you in advance for your help.

Regards
The Duke

Assuming nothing has changed in the config file, either the security dongle has failed, or the port it’s connected to has failed as a hardware failure, or within the OS.

What hardware do you have?

Regards

Chris
Freelance Engineer.

[Sinan]

I guess you have an old sgi machine, which uses dongle. And your dongle seems to be wrong.

[Yannick Elferink]

Hi Chris,

The hardware is an IBM intellistation Z pro (2 proc, single core 3.06 Ghz, 4 Gb memory)
Nothing has changed in the config file, and when i remove the hardware dongle, the message is different (ERROR : SECURITY:DEVICE READ ERROR ON /dev/ttydX) and when i try with another dongle the message is (ERROR : SECURITY :DONGLE MISMATCH).
It would appear that the port and the dongle seems to be ok.

Regards

@chhym 29572 wrote:

Assuming nothing has changed in the config file, either the security dongle has failed, or the port it’s connected to has failed as a hardware failure, or within the OS.

What hardware do you have?

Regards

Chris
Freelance Engineer.

[Shannon Gans]

Hi,

Think its the dongle, as the port checks out OK.

Remove the dongle and try running a metal object like a house or car key over the metal pins on the dongle, and plug it back in.

If that doesn’t work then give Autodesk a call – they will still support you even if you dont have support as it’s a license problem (or they used to…)

Regards

Chris

[Shannon Gans]

Hi,

Think its the dongle, as the port checks out OK.

Remove the dongle and try running a metal object like a house or car key over the metal pins on the dongle, and plug it back in.

If that doesn’t work then give Autodesk a call – they will still support you even if you dont have support as it’s a license problem (or they used to…)

Regards

Chris

[cyril conforti]

Is the date on the machine accurate?

[Sinan]

@alatteri 29671 wrote:

Is the date on the machine accurate?

Hey Alan,
I guess he has a permanent license, so flame should be fine with any date, if you have a permanent license.

I am happy that, Autodesk dropped those dongles with the more recent linux boxes. I remember lots of dongle issues, especially with machines which had 2 serial ports only. Like octane 🙁

[Shannon Gans]

@kuban 29674 wrote:

Hey Alan,
I guess he has a permanent license, so flame should be fine with any date, if you have a permanent license.

I am happy that, Autodesk dropped those dongles with the more recent linux boxes. I remember lots of dongle issues, especially with machines which had 2 serial ports only. Like octane 🙁

All flexlm licenses have a start date as well as an end date, so the date on the system is very important.

I could never work out why the dongles on linux systems were not as stable as SGI systems. There were some interesting problems with dongles in line with tablets which were fixed after an interesting chat with Autodesk R+D many years ago.

Adding the 2 port serial card in the cardcage solved most dongle/SGI license issues.

Regards

Chris

[pixelmonk]

“I remember lots of dongle issues, especially with machines which had 2 serial ports only”
I remember, many years ago at MPC, with the first flame there, we noticed the system time was incorrect, so an engineer changed it, but when I came to launch Flame, it wouldn’t work as it thought we were trying to hack it. We had to get a replacement dongle….from Montreal!!
Very embarassing!

[Author]

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