Exporting to cleaner xl

[Sawyer1]

I’ve just installed Cleaner XL 1.5 with backburner 3.0 to my pc, but I can’t seem to get it to talk to Smoke V7 linux. If I try to export a video clip as a windows media file Smoke says ‘failed to connect to backburner manager’

I’ve have changed the sub net mask and even have a connection but still smoke can’t see it

any suggestions?

[rizko angga]

do u have a licence? i think u need wire license too

[Martin Furness]

Make sure that Cleaner see’s your Smokes IP. Very important that the IP is right. You have to configure your PC/Cleaner to coordinate with your Smoke. I do know I had the same problem when my IP changed on my PC and when I changed it in the configure of Cleaner then it worked fine.

[mascou77]

First open a smoke shell
type dlcfg
At the bottom of the file,be shure to unpound the 2 backburner lines
put the name of the pc (or IP) after backburner manager hostname
Dont forget to remove the

Also in the init.cfg , you need to specify a path that exist on the pc like c:/tmp

also, be shure you can ping the pc from the smoke and smoke from the pc

also, be shure that firewall is turned off on the pc 😉

[Martin Furness]

Sebmilot, my bad thanks for explaining what you actually need to do. Good job.

[Rahul Penumatsa]

Worked a treat, exept I had to remove completly not just the from the innit.cfg file for it to work, thanks for the help

[mascou77]

My pleasure

[cyril conforti]

if you are running OSX, try out shrink.quicktime
built for post production with wiretap access.
http://www.shrinkquicktime.com

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