Slow playback on a Mac

Home Page forums Autodesk/Discreet Toxik Slow playback on a Mac

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  • #203062
    Anonymous
    Inactive

    Having this issue on a Macpro (early 2009: 8-core, 2.26ghz, NVIDIA GeForce GT 120, default HDD).

    Installed toxik trial on one of the new Imacs, also on a bit older mac pro (2008) and it runs super fine. Plays back very smoothly. But on this mac above it plays very slowly or will get stuck at a frame and won’t go further no matter what. I’ve posted elsewhere but i wonder if anyone with the same setup have tried Toxik yet and could share the experience.

    Right now i don’t know if it’s a software issue or hardware. Any other app runs fine. AE and nuke for example can play back the same footage no problem, many times faster.

    Thanks in advance.

    #218242
    cyril conforti
    Participant

    where did you get the trial for mac? can’t find it on the site.

    #218243
    Social Mohshi
    Participant

    I am getting a few performance issues aswell. I think since it it’s first time in the mac it’s not yet very reliable. Have u tried on windows or Linux? 64 bit versions tend to faster since they get to use more ram from the machine

    but if you have ae and nuke why go for toxic anyway?

    #218231
    Kmilo
    Participant

    alattri: you will download the whole Maya package to get Toxik.

    olheiros: i tried using bootcamp and got the same playback issues in this machine. all the other macs i tried plays back just fine. i’m wondering if it’s something in my machine or toxik.

    i don’t have nuke. and i do work in maya, so i was looking into toxik for a better workflow. bit cumbersome sometimes with AE.

    #218232
    Kmilo
    Participant

    alattri: you will download the whole Maya package to get Toxik.

    olheiros: i tried using bootcamp and got the same playback issues in this machine. all the other macs i tried plays back just fine. i’m wondering if it’s something in my machine or toxik.

    i don’t have nuke. and i do work in maya, so i was looking into toxik for a better workflow. bit cumbersome sometimes with AE.

    #218235
    ideaaxis
    Participant

    I’m expirencing exactly the same problem on the same machine. I would love to know what the soloution is. I have a feeling its the graphics card, but not sure. What was the spec of the machine that it did run on?

    #218236
    ideaaxis
    Participant

    I’m experiencing exactly the same problem on the same machine. I would love to know what the solution is. I have a feeling its the graphics card, but not sure. What was the spec of the machine that it did run on?

    #218233
    Kmilo
    Participant

    Not sure about the specs in detail. But it was an earlier 8-core. if i’m not wrong it had an ati x1900. Also the imac ran super fine with the stock graphics – which one, im not sure about.

    If will check if the 1900 works with the new macs and give it a try to confirm if it’s graphic card related. From what could i check toxik would stop reading/writing the drive quite abruptly and didn’t seem to be a lot of memory activity either.

    Let us know if you’re about to test it yourself.

    #218237
    ideaaxis
    Participant

    Installed Toxik on my MacBook Pro and it works super fine. Still haven’t got it running on the Mac Pro!

    #218238
    ideaaxis
    Participant

    Ok, if you have your media cache pointing to the same drive as your footage it slows Toxiks playback down. I have pointed my cache to a separate drive and seems to be working as expected.

    #218239
    Amir Shabazz
    Participant

    @Lants 28749 wrote:

    Having this issue on a Macpro (early 2009: 8-core, 2.26ghz, NVIDIA GeForce GT 120, default HDD).

    Installed toxik trial on one of the new Imacs, also on a bit older mac pro (2008) and it runs super fine. Plays back very smoothly. But on this mac above it plays very slowly or will get stuck at a frame and won’t go further no matter what. I’ve posted elsewhere but i wonder if anyone with the same setup have tried Toxik yet and could share the experience.

    Right now i don’t know if it’s a software issue or hardware. Any other app runs fine. AE and nuke for example can play back the same footage no problem, many times faster.

    Thanks in advance.

    Hey Lants,

    Well, I am not a MAC expert, but here is what I do know. You graphics card GT120 has not been tested with TOXIK (TOXIK has specific Graphics card OpenGL requirements and not all cards will support them) this is not to say it is the problem, just that it is not tested yet. Also, TOXIK/Maya 2010 is not ready for the latest MAC OS (Snow Leapard) again could be a problem if you are using it, but it seems you are not? You also need to know that you must use the Apple default drivers for no higher than 10.5.8.

    Just as a side note. Products like AE and nuke do not have the same requirements that TOXIK does. This could be why those products run fine. However, they also do not have the same advanced features as TOXIK employs, so you can not compare them in that way. If those products are working on that system fine, then I would use those instead.

    You said that TOXIK runs on the other macs. This confirms what I will say and that is, it is not TOXIK that is the problem directly. It is related to TOXIK in that it does not support all hardware configurations, but it is not a direct flaw as such.

    At this time, I personally would recommend using RH linux or Windows7 or XP 64.

    I hope this is of some help.

    Cheers

    #218240
    Amir Shabazz
    Participant

    @lex 28929 wrote:

    Ok, if you have your media cache pointing to the same drive as your footage it slows Toxiks playback down. I have pointed my cache to a separate drive and seems to be working as expected.

    haha, that was going to be my second response, as I did not read all of it. Sorry about that. This is also not recommended at all. It tries to read and write to much info. If a slow drive then, well you get slow response.

    Cheers

    #218234
    Kmilo
    Participant

    Hey guys. Thanks for the answers, but these don’t seem to be the problem. I tried different video cards (one from another mac pro that was working just fine) and didn’t get a better result. It might be a bug/incompatibility of Toxik and my setup. Don’t really know what might be happening. But the only thing that gave me any hints is that it might be memory/mem management related. As all the time Toxik start using too much of my RAM it slows down like i’ve described.

    I’ve tried in both 10.5 and 10.6 and it’s the same, so it’s not OS related. I considered that my computer is somehow broken, but i don’t have ANY problem with anything else (did run tests etc).

    Also the media drive isn’t the problem – tried that too. So it seems to be either memory related or how it deals with memory and the kind of mac pro i have. Hard to tell.

    Thanks you all. Will be looking into this more in the future. Waiting for 10.6.2…

    Cheers

    #218241
    Amir Shabazz
    Participant

    @Lants 28963 wrote:

    Hey guys. Thanks for the answers, but these don’t seem to be the problem. I tried different video cards (one from another mac pro that was working just fine) and didn’t get a better result. It might be a bug/incompatibility of Toxik and my setup. Don’t really know what might be happening. But the only thing that gave me any hints is that it might be memory/mem management related. As all the time Toxik start using too much of my RAM it slows down like i’ve described.

    I’ve tried in both 10.5 and 10.6 and it’s the same, so it’s not OS related. I considered that my computer is somehow broken, but i don’t have ANY problem with anything else (did run tests etc).

    Also the media drive isn’t the problem – tried that too. So it seems to be either memory related or how it deals with memory and the kind of mac pro i have. Hard to tell.

    Thanks you all. Will be looking into this more in the future. Waiting for 10.6.2…

    Cheers

    Hey just a quick update.

    I have had access the last few days to a 2009 workstation and reproduced the same problem. There was some success in taking out the hyperthreading, but it does not really resolve the issue. It does indeed seem to be mem related. There is no fix at this time that I can see, but perhaps if you try to turn off the hyperthreading, this may indeed make it work better for you.

    Cheers

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